Firstly, we’d like to start by thanking you all for your continued custom and support of our small, independent, family run business. Knowing we still have customers that started with us six years ago when we started is fantastic, and we’re super excited to see what next year holds for us after having another phenomenal year this year.
Christmas is looming, and so to keep you all up to date and notified, we have included below our Christmas opening hours for you to view, together with our Last Order dates for guaranteed pre-Christmas delivery. We have decided again to close this Christmas to allow our staff quality time with their families, with us being closed from Friday 21st December until Tuesday 2nd January, whereby we will reopen, fresh faced and half a stone heavier, ready to resume our normal service.
Week Commencing 10th December
- Normal Hours (Mon-Fri 9am-4pm)
- LAST GUARANTEED CHRISTMAS ORDER DATE Friday 14th December
Week Commencing 17th December
- Monday 17th – Normal Hours
- Tuesday 18th – Normal Hours
- Wednesday 19th – Normal Hours
- Thursday 20th – Normal Hours
- Friday 21st – 9am-1pm
Week Commencing 24th December
Week Commencing 31st December
- Monday 31st December – CLOSED
- Tuesday 1st January – CLOSED
- Wednesday 2nd January – Normal Hours
- Thursday 3rd January – Normal Hours
- Friday 4th January – Normal Hours
All services will resume to normal from 2nd January 2019.
Please note, our last order date for pre-christmas guaranteed delivery is Friday 14th December. This is to ensure that if our couriers are experiencing any delays themselves this still allows sufficient time for successful delivery of Christmas orders.
Our website will still be available for orders to be placed during our Christmas closure, with all orders being processed upon our return on Tuesday 2nd January. Over this festive period we will still be accessing emails to keep in contact with our customers, aiming to respond to all messages within 72 hours of receiving them excluding Christmas Day, Boxing Day and New Years Day. Should your enquiry be urgent, please contact us via Facebook, Twitter, Instagram or use the Contact Us form.
Please accept our apologies for any inconvenience this may have caused and for the short notice regarding our opening hours. We will try our best to get every order to you as quickly as possible, but should you have any queries regarding estimated delivery times, processing times or more please don’t hesitate to get in touch or view our Delivery Terms and Conditions.
In the meantime have a fantastic Christmas and New Year, and thank you from everyone at Purely Pet Supplies for your continued support, customer loyalty and gorgeous pet pics. Keep them coming! We can’t wait for 2019, returning bright eyed and ready for some exciting new projects. Keep your eyes peeled as we’ll be updating you throughout the year with new products, pet news, product news, new features and more.
Lauren, Shannon and The Purely Pets Team